PRIVACY POLICY 

This website is operated by The Scented Studio. Throughout the site, the terms “we”, “us” and “our” refer to The Scented Studio. We are committed to maintaining your privacy. Our Privacy Policy Statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website. 

WHAT INFORMATION DO WE COLLECT? 

We ask for your name, telephone number, home address, email address and age for competitions, prize draws, or newsletters sign-ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment method details. We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests. 

WHAT WILL THE DATA BE USED FOR? 

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Glam Wax. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences: 

• All email messages and email newsletters will contain information on how you can unsubscribe; or you can 
• Send an email to our customer services division at hello@thescentedstudio.co.uk writing "Unsubscribe" in the subject heading; or 
• Contact our customer services division - see the "Contact Us" (contact us page) section; or 
• Write to us at: 
• Customer Services, The Scented Studio,
• 76 Fulmar Drive LOUTH, Lincolnshire LN11 0ST 

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.  

 

WHAT INFORMATION DO WE SHARE WITH OTHERS? 

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than The Scented Studio We do not, and will not, sell any of your personal data to any third party organisations– including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that. 

One of the purposes for which we may disclose your address and postcode details is to check against the any Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes. 

KLARNA

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.